Terms of Service
Last updated: October 22, 2026
Welcome to CASTE. By accessing our website or purchasing our products, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. General Information
CASTE is a jewelry brand specializing in minimalist stainless steel jewelry designed for everyday wear.
Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.
These Terms of Service apply to all visitors and customers using our website.
2. Products and Availability
We aim to provide accurate product descriptions, images, measurements, and pricing.
Please note:
- Product colors may vary slightly depending on screen settings and lighting.
- All products are subject to availability.
- We reserve the right to update or discontinue products without prior notice.
- Product measurements and specifications are provided on individual product pages.
We make every effort to ensure our products are accurately represented.
3. Pricing and Payments
- The total price, including applicable taxes and shipping charges, will be displayed at checkout.
- Payments are processed securely through our available payment providers.
- We reserve the right to correct pricing errors and update product prices at any time.
- Any changes to pricing will not affect orders that have already been accepted, except where permitted by applicable law.
Orders are subject to successful payment authorization and confirmation.
4. Orders and Order Confirmation
After placing an order, you will receive an order confirmation by email.
We reserve the right to cancel or refuse an order for legitimate reasons, including:
- Products being unavailable.
- Incorrect pricing or product information.
- Suspected fraudulent activity.
- Incomplete or incorrect shipping information.
If an order is canceled after payment has been collected, a refund will be issued to the original payment method.
5. Shipping and Delivery
All CASTE orders are dispatched from Stockholm, Sweden.
We ship throughout the European Union using PostNord.
- Order processing: Usually 1–3 business days.
- Delivery times: Estimated delivery times are displayed at checkout or provided in our Shipping & Returns Policy.
- Shipping costs: Calculated and displayed at checkout.
- Free shipping: Available on qualifying orders, as advertised on our website.
Delivery estimates are not guaranteed. Delays may occur due to postal services, holidays, or circumstances outside our control.
Customers are responsible for providing accurate delivery information.
Nothing in these terms limits our responsibilities for delivery under applicable consumer protection laws.
6. Returns and Refunds
We offer a 30-day return period from the date you receive your order.
To qualify for a standard return:
- Products should be unused and in their original condition.
- Products should be returned with their original packaging.
- Returns must be requested within 30 days of delivery.
- Customers should contact us before returning an item.
Return shipping costs are the customer’s responsibility unless otherwise required by law or agreed upon by CASTE.
Refunds will be processed after the returned products have been received and inspected, subject to applicable consumer rights.
Original standard delivery charges will be refunded where required by law.
These conditions do not limit statutory cancellation rights or rights relating to faulty or non-conforming products.
For further information, please refer to our Shipping & Returns Policy.
7. Product Care and Usage
Our jewelry is made from stainless steel and designed for everyday wear.
To maintain its appearance, we recommend avoiding unnecessary exposure to harsh chemicals, abrasive surfaces, and strong cleaning agents.
Normal wear and tear, accidental damage, and improper use are not covered by any voluntary product guarantee unless otherwise stated.
Your statutory rights regarding defective products remain unaffected.
8. Intellectual Property
All content on the CASTE website, including logos, branding, product photography, text, graphics, and original designs, is owned by CASTE or used with permission from its respective owners.
Content may not be copied, reproduced, distributed, or used for commercial purposes without prior written permission, except where permitted by law.
9. Website Usage
By using our website, you agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with website security or functionality.
- Submit false or misleading information.
- Copy or misuse website content without authorization.
- Engage in fraudulent transactions.
We reserve the right to restrict access to our services in cases of misuse, subject to applicable law.
10. Third-Party Services
Our website may contain links to external websites or use third-party services, including payment providers and shipping partners.
These services may operate under their own terms and privacy policies.
CASTE is not responsible for the independent content or practices of third-party websites, except where responsibility cannot legally be excluded.
11. Limitation of Liability
We aim to provide a reliable and secure shopping experience.
To the extent permitted by applicable law, CASTE is not responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded, including mandatory consumer protection rights.
12. Privacy and Personal Information
Your privacy is important to us.
Personal information collected through our website is handled in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (GDPR).
Please review our Privacy Policy for further information.
13. Changes to These Terms
We reserve the right to update these Terms of Service when necessary.
Any changes will be published on this page with an updated revision date.
Changes will not retroactively alter the terms of orders already accepted unless permitted by applicable law.
14. Governing Law
These Terms of Service are governed by the applicable laws of Finland, subject to mandatory consumer protection laws.
If you reside in another European Union country, you retain any mandatory consumer protections applicable in your country of residence.
Disputes should first be addressed by contacting CASTE directly. Customers may also have access to applicable consumer advisory services and dispute resolution bodies.
15. Contact Information
If you have any questions about these Terms of Service, please contact us.
CASTE
Email: [castejewelry@info.com]
Registered business name: [Castejewelry]
Website: [www.castejewelry.com]